Frequently asked questions

Have questions? We’re here to help

How long does it take to complete an order?

US orders takes between 6 and 10 days to arrive at their destination. Some products with high demand can take up to 20 business days.

International delivery usually takes between 8 – 15 business days. 

How much is shipping? 

We Offer Free Shipping on orders over $50 in United States. International and orders under $50 range from $10-$70. The exact price is determined by the shipping speed and destination.

Where is my order?

You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.

Most orders worldwide will be received within 1-2 weeks of placing your order, depending on the product ordered and the destination.

What is my tracking number?

This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.

I've lost my tracking number. What can I do?

Simply contact us at with your full name and mailing address, and we will resend your confirmation number.

How can I make changes to my order?

If you need to make changes to your order you will need to contact us within 12 hours of placing the order.

            We Can Change:

                 - Your delivery details

                 - Your name

                 - Your email

                 - Your phone number

How can I cancel my order? 

You must contact us within 12 hours.

    -We cannot cancel your order once it has already been shipped.

What is your return policy?

Items are returnable up to 30 days after purchase.

Who do I contact if there's something wrong with my order?

If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to

Contact us

If we still haven't managed to answer your question please feel free to contact us at and we'll get back to you within 24hrs!